Return Policy Page

1. General Return Policy:
   - We offer a hassle-free return policy within [number of days] days of delivery for most products.
   - To be eligible for a return, the item must be unused, undamaged, and in its original packaging with all accompanying accessories and documentation.
   - The customer must provide proof of purchase, such as the order number or receipt.
   - Certain products may have specific return guidelines, which will be outlined in their respective product descriptions.

2. Returns Process:
   - To initiate a return, customers must contact our customer support team through our website or email.
   - Our team will provide instructions on how to return the item and any necessary return forms or labels.
   - The customer is responsible for the return shipping costs unless the return is due to a defective or incorrect item sent by us.

3. Refunds:
   - Refunds will be processed within [number of days] days of receiving the returned item.
   - The refund will be issued in the original form of payment unless otherwise requested by the customer.
   - Shipping charges, if applicable, are non-refundable.
   - In case of returns for items bought under special promotions or discounts, the refund amount will be adjusted accordingly.

4. Exchanges and Store Credit:
   - We also offer exchange options for eligible items, subject to availability.
   - If an exchange is not possible or preferred, customers may receive store credit for the returned item, which can be used towards future purchases.

5. Non-Returnable Items:
   - Certain categories of products may be non-returnable due to hygiene, safety, or other reasons. These include, but are not limited to, perishable goods, intimate apparel, and personalized items.
   - Any exceptions to the return policy will be clearly mentioned in the product description.

Please note that this return policy is just an example. You can customize it based on your specific e-commerce business, product range, and legal requirements.